At Lumen Blinds, we stand behind the quality of our products and installation. Every window covering is crafted with care and precision — and our Residential Warranty ensures that your investment is protected for years to come.
Our Warranty Promise
We want you to love your blinds for a long time. That’s why we offer a comprehensive residential warranty covering:
✅ Product Defects Coverage for manufacturing defects in materials or workmanship under normal use and care.
✅ Color Fading & Discoloration Guaranteed against abnormal fading due to exposure to sunlight or normal environmental conditions.
✅ Operational Issues Includes coverage for mechanisms such as lift cords, chains, and motors (when applicable).
✅ Professional Installation Guarantee If your blinds were installed by Lumen Blinds, we guarantee proper fit and function. Any installation-related adjustments are covered within the warranty period.
Warranty Coverage Period
Manual Blinds & Shades: Up to 5 years from the date of purchase
Motorized Blinds: Up to 3 years, including motor and remote control components
Installation Warranty:1 year coverage on workmanship
Exact coverage may vary by product line and manufacturer.
What’s Not Covered
Our warranty does not cover:
Damage caused by misuse, accidents, or improper cleaning
Normal wear and tear (including cords or fabric fraying)
Alterations or repairs by anyone other than Lumen Blinds or authorized service providers
Environmental factors such as humidity or extreme temperature damage
How to Make a Warranty Claim
Contact our team: Reach us via [email protected] or call (844) 678 8765
Provide proof of purchase: Include order or invoice number
Describe the issue: Share photos or videos if possible
We’ll take care of the rest: Our team will inspect and repair, replace, or adjust as needed
Our Commitment
At Lumen Blinds, we take pride in delivering not just beautiful window treatments, but long-lasting reliability. Your satisfaction is our top priority — and our warranty is our promise to keep your home comfortable, stylish, and worry-free.
Ready to Get Started?
Discover blinds backed by quality, craftsmanship, and care. Schedule your free consultation today — and enjoy peace of mind with Lumen Blinds’ Residential Warranty.