Lumen Blinds, Blinds & Shades

Commercial Warranty | Lumen Blinds

Built to Perform. Guaranteed to Last.

At Lumen Blinds, we understand that commercial spaces demand high performance, durability, and reliability. That’s why every commercial installation is backed by our Comprehensive Commercial Warranty, giving you confidence that your investment is protected for years to come.

What Our Commercial Warranty Covers

Our warranty covers defects in materials, workmanship, and installation under normal commercial use. Whether it’s an office building, hospitality project, retail space, or multifamily development, we stand behind our work.

Coverage includes:

✅ Manufacturing defects in fabrics, slats, and components

✅ Operational failure of lifting or tilting mechanisms

✅ Professional installation workmanship

Warranty Period

  • Products: Up to 5 years (depending on product line)
  • Motorization components: 2 years (battery or hardwired)
  • Installation: 1 years coverage for labor and service

Note: Warranty terms may vary depending on product type and manufacturer (e.g., Lumen Blinds®, Norman®). Please consult your product documentation for specific details.

What's Not Covered

  • Damage caused by misuse, alteration, or improper cleaning
  • Exposure to harsh chemicals or excessive moisture
  • Normal wear and tear or fading due to sunlight exposure
  • Removal and reinstallation expenses
  • Acts of nature (fire, flood, earthquake, etc.)

Making Warranty Claim

We’ve made our warranty claim process simple and efficient.

  1. Contact Us: Reach us via [email protected] or call (844) 678 8765
  2. Provide proof of purchase: Include order or invoice number
  3. Assessment: Our team will review your claim and schedule an inspection if needed.
  4. Resolution: We’ll repair, replace, or adjust the product based on the coverage terms.

We aim to resolve all valid warranty claims within 14 business days of inspection.

Confidence for Every Project

From luxury condos to corporate towers, our commercial partners choose Lumen Blinds for reliability and long-term value.
We don’t just install shades — we install peace of mind.

Request a Quote